We inform you that the Vacanza travel insurance will no longer be offered as of 31.12.2025. Existing contracts will remain valid until the end of the agreed term.
If you have Completa Top or Completa Forte supplementary insurance from SWICA, your medical treatment and repatriation costs outside Switzerland are already covered.
If you have Completa Top or Completa Forte supplementary insurance from SWICA, your medical treatment and repatriation costs outside Switzerland are already covered.
The 3 Vacanza Insurance packages
Vacanza
- Treatment abroad
Emergency outpatient and inpatient treatment worldwide. - Cost of accommodation and travel
Cover of up to 10'000 francs towards the cost of hotels, accommodation and rebooking if returning home or continuing the trip proves impossible for medical reasons. - Personal assistance
Medically necessary rescue, recovery and emergency transport; repatriation to Switzerland.
Vacanza supplementary package 2
- Travel cancellation costs
Cover of travel cancellation costs due to illness, accident, death or sudden unemployment. Cover of up to 30'000 francs (individuals) or 50'000 francs (families) per event.
Vacanza supplementary package 1
- Trip curtailment/interruption
Cover of up to 30'000 francs (individuals) or 50'000 francs (families) per event if you have to curtail your trip due to illness or accident. Up to 10'000 francs of the costs for a repeat trip covered. - Luggage
Cover of up to 2'000 francs towards costs arising from damaged or stolen luggage (200 franc deductible) per event. - Legal protection for trips abroad
Cover of up to 300'000 francs (EU/EFTA/GB) or 50'000 francs (rest of the world) per event.
Personal support in emergencies, worldwide, around the clock
Experienced doctors and medical staff from santé24 will offer you expert advice in the event of illness or accident – worldwide, around the clock. In an emergency you will receive assistance in arranging your homeward journey.Downloads
How to submit a claim
Vacanza
Claims for expenses incurred for treatments abroad, accommodation and travel costs incurred for medical reasons, and personal assistance can be submitted as usual via mySWICA or to the nearest agency. You will find the address on the confirmation of your Vacanza insurance cover or here: SWICA offices.
- Claim form for travel cancelled before departure, for changes in travel after departure and baggage-related incidents:
tas-versicherungen.ch/schaden (in German) - Claim form for legal cases: assista.ch/schaden (in German)
