Medical offering

With its comprehensive range of medical services, SWICA ensures you get fast and preferential access to high-quality treatment. And the santé24 online practice provides phone consultations on medical matters around the clock. SWICA also invests in innovative and customer-focused services through its collaboration with selected partner pharmacies. You'll find suitable establishments in the hospital and clinic directories, and SWICA will offer you a pre-selection of hospitals and clinics for your selected treatment. Medbase health centres add to the range of healthcare options.

santé24 – your Swiss telemedicine service

Medical advice 24/7: Our doctors and medical experts are available around the clock to answer your heath-related questions.Phone: +41 44 404 86 86

santé24 online practice

TytoHome telemedicine device

With TytoHome, you can carry out medical examinations on yourself and your family at any time and send the data via the app to the specialists at santé24, SWICA’s telemedicine service. Once you have submitted the data, you can discuss your situation over the phone with santé24. If necessary, a doctor will contact you to provide a professional diagnosis and recommend treatment – quickly, conveniently, and at any time of the day or night. For SWICA customers with a Favorit plan or BestMed, the telemedicine consultation is free of charge.Order TytoHome now I already own a TytoHome device

TytoHome

Compassana health app

Compassana is a digital platform that optimises the integrated management of individuals' healthcare. Its app guides users through their personal healthcare journey and helps them to better navigate the healthcare system.

Compassana app

Gesundheit_Frau_Krank_Sofa_Telefon_s_gfv9pg

Benecura SymptomCheck app

The Benecura app from SWICA is the platform for everything to do with your health. You can access a range of services: The digital "SymptomCheck" function has been developed by doctors to deliver personalised recommendations; the "Health Dossier" securely stores your documents; "PreventionCheck" delivers check-up recommendations; and "Ready for doctor" helps you prepare for a doctor's appointment. You will find the specialised medical dictionary and the medication list to be useful references for getting a basic overview of a range of diseases and medicines. Benecura is the first medical app of a health insurer in Switzerland, marking a truly unique achievement.Download the app now

Benecura app

Second medical opinion

Dermatology

Care Management

SWICA Care Managers will assist their clients in cases of illness and following accidents. Throughout Switzerland more than 85 Care Managers are at your disposal with their support and advice.

Care Management

Medicines search

SWICA provides comprehensive support for all questions about medication. The mymedi medication directory provides details on all available medications and their generic substitutes. Thanks to our partnership with an online and mail-order pharmacy, SWICA customers get exclusive discounts on their medication. In addition, a pharmacist at the santé24 telemedicine service will answer questions about taking medication and any side effects.

Medication service

Doctors & Health Centres

SWICA offers attractive insurance solutions to ensure rapid preferential access to top medical care and works with a broad network of specialists to provide the best possible convalescence outcomes for its customers. The modern santémed Health Centres and SWICA partner practices offer medical care that is fully focused on quality and achieving results.

Doctors and Health Centres

Therapist finder

SWICA Healthcare Organisation supports a broad range of therapy methods and qualified complementary therapists. SWICA believes that conventional medicine and complementary medicine can be combined to good effect. That's why, under the Completa Top, Completa Forte and Optima supplementary insurance plans, SWICA contributes towards the cost of complementary medical treatment, provided that the therapy is delivered by a SWICA-recognised therapist.SWICA therapist directory

Complementary therapists

Psychotherapists

Pharmacies

SWICA believes in innovative customer-oriented solutions and therefore offers its customers the Medpharm basic insurance model which positions pharmacies as providers of primary medical care. For Medpharm customers the SWICA partner pharmacy or santé24 online practice is the first point of contact for all questions relating to health. If the health issue cannot be resolved by the SWICA partner pharmacy or santé24, Medpharm customers select their doctor from the comprehensive Medpharm directories. santé24 – your Swiss telemedicine service: +41 44 404 86 86

Pharmacies

Gesundheit_Spital_Krankenbett_Patient_s_oeyvrb

Hospitals and clinics

SWICA's Expert Finder helps you locate a suitable hospital and offers you a pre-selection of hospitals and clinics for selected treatments. The pre-selection is based, among other things, on objective, publicly available data from the Federal Office of Public Health (FOPH) and the National Association for Quality Development (ANQ). The hospital directory also shows where you can be treated under your chosen hospitalisation insurance.SWICA hospital directory

Hospitals

Disease management programmes

SWICA offers structured care programmes to individuals with chronic illnesses through selected doctors and health centres. The aim is to make patients the prime focus of care and offer them the best quality of life and greatest possible self-determination.

Disease management