After various frustrating experiences with other health insurers the personal professional advice provided by the SWICA representative persuaded me, even though SWICA is somewhat more expensive than other insurers. I’m a really happy customer: great service, professional advice, clear invoicing... SWICA is going to have to do something special to get rid of me

I had an unpleasant experience abroad when my insulin pump suddenly packed in. The foreign bureaucracy meant that it was far from easy to get hold of two different kinds of insulin and pens. So I eventually ended up in the emergency ward of a large hospital, where I quickly realised just how spoiled we Swiss are. The silver lining appeared after I came back home and sent the bills to SWICA. There were simply no questions or quibbles. The costs were reimbursed to my account after just ten days!

I can't thank SWICA enough for what they did. If you suffer from a chronic illness, you can count yourself lucky to have an efficient and understanding health insurer. Thank you very much.

My wife and I have been insured with SWICA for many years and are very happy with its service and the efficient way it handles our invoices. We also think that its premiums easily match those of other health insurers.

In the past few weeks I had to have surgery twice. Settling the claims has gone smoothly. Today I even got a phone call from someone at SWICA asking how I'm doing, and whether I'm satisfied with how everything went. To me this is a health insurance company really going above and beyond! I'm a big fan. Thank you for this excellent service.

I suffered a stroke. Not long after, it was suggested to me that I have a kind of case manager to support my recovery, help me with any difficulties and with paperwork, and propose various forms of assistance.
The person assigned to me was a great help, not only during the episode itself but also for a long time afterwards.
I was pleased to be able to take advantage of this invaluable free service, which supported and assisted me hugely through my physical and emotional difficulties.

I’m a happy customer because SWICA makes generous contributions towards my gym and tennis club memberships. Also, when I submit doctors’ bills they are processed rapidly, and the money I’m owed is transferred to me quickly.

SWICA is the best health insurance provider in Switzerland. I'm covered only within my canton, and after some very difficult operations I wanted to go for rehabilitation outside my canton. Swica approved this for me without hesitation. Thanks to Swica I can now reasonably walk again as the rehabilitation is extraordinarily good. Thank you, Swica.

I'm thrilled with SWICA's easy invoice processing and with santé24, which is available 24 hours a day to answer questions and is always patient and very friendly! Thank you for allowing me be one of your customers. I'm very grateful!

Very friendly customer service.
They reimburse claims very promptly with a minimum of fuss.
I’ve been a customer of Swica for 39 years already and will remain so for many years to come.
Many thanks Swica!

I've been with SWICA for 50 years. I really recommend this insurance company because of how understanding it is, the fast payments and everything it does to help remedy the different illnesses we might come across in life.

I've been with SWICA now for two years. My experience with this health insurer can hardly be put into words. Very friendly and professional advice from my consultant plus straightforward invoice processing. Wonderful health insurer! I'll be happy to recommend it to other people.

I really love the invoice app. It’s so easy to use. And so quick.

Whether it’s processing doctors’ bills or getting help in choosing a doctor, we always have a helpful and professional point of contact. Actually, we hope that we will never need SWICA, but in the final analysis it’s good to know that we can rely on it.

Attentive staff who respond to questions quickly and precisely, helpful advice (particularly in the magazine), a useful application featuring, for example, a simple procedure for submitting invoices and settling them promptly – these are just some of the reasons why I have been putting my trust in SWICA for more than 50 years without fail.

I landed, together with my wife and daughter, in Tokyo. My plan was to spend five months in Japan preparing for the World Barista Championship. Just a week after we arrived we were delighted to discover that my wife was pregnant. Thanks to fantastic support from SWICA, all of the doctor's appointments in Japan – so far away from home – went smoothly. And all the associated costs were also covered. This meant that my wife was able to enjoy her pregnancy and I was free to concentrate fully on preparing for the championships. Incidentally, thanks to my intensive preparations I came 10th in the world championships. Since then I have travelled all over the world for coffee.

I’ve been insured with SWICA for decades and I’m delighted. Praeventa is brilliant because I buy orthopaedic shoes for my damaged feet and have been able to do preventive physiotherapy. SWICA is so good that I’ve been rejecting the overtures of other insurers for years.

I do a lot of sport in my spare time, so it’s important to me to have an insurance partner which supports me financially on that front. The range of services provided by SWICA is transparent and easy to understand, which suits me very well. I also like SWICA’s friendly professional staff and the easy-to-use invoice app.

SWICA – No. 1 for customer satisfaction in multiple rankings

santé24 online practice

24h customer service

SWICA IQ

Because health is everything

Under Favorit Santé basic insurance plan, our partner practice is your point of contact for all your health-related questions.

Basic insurance with the partner practice plan

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SWICA – No. 1 for customer satisfaction in multiple rankings

Because health is everything