Acute health problems
Rapid assistance is crucial if you have an acute health problem. The doctors and medical specialists at santé24 are there for you 24 hours a day to answer questions or help with matters such as second opinions or advice on medications.
Online practice 24/7, worldwide
- 24/7 worldwide medical advice from doctors and medical specialists
- Medical treatment by phone
- Immediate assessment of further treatment requirement
- SymptomCheck and other services via SWICA's Benecura app
- Medical examinations anytime and anywhere with TytoHome
- Prescription of medicines and treatments
- Send photos for medical diagnosis
- Support with complex treatments from SWICA Care Management
- Certified medicine with the EQUAM label
- Free for SWICA customers with a Favorit plan or BestMed
- Further medical services for illnesses that lend themselves to telemedicine diagnosis
Medizinische Zweitmeinung einholen
- Reassurance if you are uncertain about a first medical opinion
- Help with decisions about planned non-emergency medical treatment
- Creates transparency and ensures you are fully informed
- Is carried out by santé24's neutral, independent medical experts
- Free for SWICA customers with a Favorit plan or BestMed
Specialist consultations by phone
- Dermatology: Advice on skincare and skin conditions, diagnosis of allergies and acne (to the offer)
- Gynaecology: Support for matters relating to gynaecology and pregnancy, tips for alleviating menstruation and menopause symptoms
- Headaches/neurology: Advice on headaches (headache clinic) and migraine, strategies for relieving pain and neurological symptoms (Notes on preparing for an appointment)
- Urology: Advice on urological matters and symptoms, support for bladder and prostate concerns
