Digital case processing with KLE
Thanks to KLE (Customer-integrated Service Process from Claim to Provision), all benefit cases can be processed completely digitally. KLE largely eliminates manual processes because it allows organisations to process these cases directly in their payroll software. This significantly reduces operating costs and effort.
What is KLE?
KLE, or Customer-integrated Service Process from Claim to Provision, is a Swiss standard service process that enables the smooth exchange of data between insurers and insured organisations in the event of claims. This way, insured companies can process all cases directly in their own ERP system (in most cases their payroll software). This largely eliminates manual processes and significantly reduces the work involved on both sides.
KLE has the following benefits for businesses
Do you have questions about introducing the KLE standard service process? You can find answers to the most frequently asked questions under «FAQs on KLE». If you have further questions, SWICA employees will be glad to help.
Process benefit cases from start to finish directly in payroll software
Send data at the click of a button – no manual entry, which boosts efficiency
Directly transmit documents such as certificates of incapacity for work
Use a secure communication channel via KLE, which stays open until the case is closed and ensures traceability
Immediately access case details such as the case file number, daily allowance rate and status
Send daily allowance statements digitally straight after processing
